Documentation

Connect the Yodeck Player to a WiFi using your mobile phone by scanning a QR code

Last updated on September 30th, 2026

Overview

Effortlessly connect your Yodeck player to WiFi! Just scan the QR code with your mobile device using our user-friendly WiFi wizard. It’s that simple!

This method is available ONLY during the initial registration period

This method connects the Yodeck player to a WiFi network using a QR code only during the initial registration. It cannot be used again if the player goes offline for any reason.

Internet access is required on the mobile device


Before proceeding with this connection method, please ensure your mobile device has internet access for this method to work.

Step-by-step Procedure

  1. Connect the Yodeck player to both the screen and the power source.
  2. Open your mobile device’s camera (or a QR code scanning app).
  3. Once the player boots, you can scan the QR code displayed on your Yodeck Player’s screen to open the web page.
WiFi wizard, containing instructions for assisting users to connect the Yodeck player to their WiFi network with the use of a mobile device by scanning a QR code.
  1. On the initial screen, click Continue.
Initial screen of the Yodeck's player wifi setup, informing users on how they should be prepared for the configuration process.
  1. On the secondary screen, click Continue.
Secondary screen of the Yodeck's player wifi setup, informing users on how the first step of the process goes, by displaying a success message about the connection between the mobile device and the Yodeck player.
  1. On the third screen, click ‘Select a network…’, then locate and select your WiFi network from the drop-down menu. Subsequently, you must provide the WiFi password of the chosen network to connect successfully. Remember that the WiFi password might be case-sensitive.
Third screen of the Yodeck's player wifi setup, informing users of the available options of the second step of the process, by displaying two WiFi connection options to the users. The first method offers a list of available and visible WiFi networks users can select and the second option which is the manual configuration of the WiFi network that the player must connect to.

Yodeck’s Player WiFi Compatibility

The Yodeck Player is compatible with both 2.4 GHz and 5 GHz WiFi networks.

WiFi Network Security Mode Prerequisite

– If you operate a Commercial WiFi network, please use the WPA/WPA2 security option.
– If you operate an Enterprise WiFi network, please use the EAP security option.

  1. Once you enter the correct WiFi password, the player automatically attempts to connect to the chosen wireless network to access the internet.
Final screen of the Yodeck's player wifi setup, informing users to wait while the player obtains internet access and configures itself.

When the Yodeck player obtains internet access, it will self-configure.

Important Note: During the Player’s Self-Configuration

Remember not to reboot or power off the player at this state, because the new configuration is being applied.

Need Help?

The Yodeck Support Team can help you out! Log in to your Yodeck account and send us a message from the bottom right corner!

F.A.Q.s

Got questions? We’ve got answers! This section addresses common questions about connecting your Yodeck player to WiFi via a mobile device by scanning a QR code.

I cannot see the WiFi network in the scanning list

• The player is not able to reach the specific wireless network. Move the player or the router/access point closer to each other.
• The specific WiFi network is hidden from users.

How do I add a hidden WiFi network?

In the second step of the process (titled “Available WiFi List”), you must select the option “or enter your own credentials“. Then, on the next page, you must fill in all the required fields about the hidden WiFi network, such as its SSID (name), its security mode, and password.

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