Signing up

If you have trouble signing up, make sure you check the following:

• All the fields have been filled out correctly.
• The email that you used is correct.
• If you have previously used this email in some other Yodeck Account (either as a primary email or an additional user), you can’t use it again in another Yodeck Account.
• The password you provide must be at least 6 characters long (any character will do, letters, symbols, numbers, or anything).
• Make sure you have checked the “I accept the Terms & Conditions” checkbox.

If the problem persists, try

1. Hitting Ctrl+F5 in your browser to refresh the whole page
2. Clearing your browser’s cache
3. Rebooting your PC/Laptop or even using another PC/Laptop

Logging into your Yodeck Account

Make sure you check the following:

• If you keep getting a message that your credentials are wrong, try resetting your password
• If the problem persists, try
  • Hitting Ctrl+F5 in your browser to refresh the whole page
  • Clearing your browser’s cache
  • Rebooting your PC/Laptop or even using another PC/Laptop

Need Help?

If you still have trouble accessing your account, you can always contact our support team.