How secure is Yodeck?

Last updated on July 31st, 2025

How to quickly assign content to your Yodeck Player

Last updated on July 31st, 2025

How will I get charged for my service renewal?

Last updated on July 31st, 2025

Why do I lose my 1st Free screen when I upgrade my subscription?

Last updated on July 31st, 2025

What are the supported browsers for the Yodeck Portal?

Last updated on July 31st, 2025

Do you provide SSO(SAML) authentication?

Last updated on July 31st, 2025

How can I enable 2FA on my account?

Last updated on July 31st, 2025

Do you support emergency alerts?

Last updated on July 31st, 2025

Do you support non-profit organizations (NPO)?

Last updated on July 31st, 2025

Does your players support portrait mode?

Last updated on July 31st, 2025

Do you support Samsung Tizen Players?

Last updated on July 31st, 2025

My organization is tax-exempt. How do I get my tax exemption form?

Last updated on July 31st, 2025

Do you support Google Chromecast?

Last updated on July 31st, 2025

Does the Yodeck software image work on the Pi 400?

Last updated on July 31st, 2025

What are the requirements for using Yodeck?

Last updated on July 31st, 2025

Does Yodeck work offline?

Last updated on July 31st, 2025

How can I upload a custom font?

Last updated on July 31st, 2025

I accidentally deleted my screen. Do you know what I can do?

Last updated on July 31st, 2025

How do I change the account ownership to another user?

Last updated on July 31st, 2025

What does Yodeck allow me to show on my screens?

Last updated on July 31st, 2025

When will my players be shipped?

Last updated on July 31st, 2025

Are there any limits placed on Yodeck usage?

Last updated on July 31st, 2025

Do you provide TV sets or installation services?

Last updated on July 31st, 2025

What type of Service Level Agreement (SLA) do you provide?

Last updated on July 31st, 2025

Why use Yodeck and not my TV’s USB media player feature or my Smart TV?

Last updated on July 31st, 2025

How many screens does Yodeck support per account?

Last updated on July 31st, 2025

Do you support LG webOS Players?

Last updated on July 31st, 2025

How do I add background audio?

Last updated on July 31st, 2025

Does Yodeck support monitors mounted vertically?

Last updated on July 31st, 2025

Which Raspberry Pi does Yodeck support?

Last updated on July 31st, 2025

Yodeck Manual Configuration Guide for Raspberry Pi

Last updated on July 31st, 2025

How do I change the TV’s HDMI source?

Last updated on July 31st, 2025

Is there a bandwidth limit for media uploaded or downloaded on Yodeck?

Last updated on July 31st, 2025

What about Internet outages? What will happen to my players?

Last updated on July 31st, 2025

Do you support LED board screens and billboards?

Last updated on July 31st, 2025

Is the Yodeck service manageable through a mobile phone? Do you provide an app?

Last updated on July 31st, 2025

Bypassing Video Re-encoding (As-Is Upload)

Last updated on July 31st, 2025

How does Yodeck support powering monitors and TVs on and off?

Last updated on July 31st, 2025

Can I have root/SSH access to the Yodeck Player?

Last updated on July 31st, 2025

Why do Yodeck Players download everything locally?

Last updated on July 31st, 2025

Does Yodeck support monitors of all sizes?

Last updated on July 31st, 2025

How much bandwidth does Yodeck use?

Last updated on July 31st, 2025

Can I use Yodeck for my customers without being a Reseller?

Last updated on July 31st, 2025

What TVs or monitors does Yodeck support?

Last updated on July 31st, 2025

Does Yodeck support outdoor LED billboards?

Last updated on July 31st, 2025

What hardware players does Yodeck support for playback?

Last updated on July 31st, 2025

How to reflash your Yodeck player

Last updated on July 31st, 2025

What will happen if I cancel my subscription?

Last updated on July 31st, 2025

What happens if a charge for my subscription fails?

Last updated on July 31st, 2025

What happens if I want to reduce my active screens/players?

Last updated on July 31st, 2025

How is Yodeck priced?

Last updated on July 31st, 2025

Do I have access to my account if SSO authenticator is down?

Last updated on July 31st, 2025

Do you have an on-premise solution?

Last updated on July 31st, 2025

I have a restricted network. Which ports do I need to whitelist for the Yodeck players?

Last updated on July 31st, 2025

I bought the players from you. How do I pre-configure them with WiFi credentials?

Last updated on July 31st, 2025

How do I preview what’s displayed on the TV before pushing the content?

Last updated on July 31st, 2025

How do I create a digital signage player?

Last updated on July 31st, 2025

How can I test-drive Yodeck without buying a Yodeck Player or Raspberry Pi?

Last updated on July 31st, 2025

What about Customer Support?

Last updated on July 31st, 2025

Can I use an HDMI-to-VGA adapter for VGA monitors?

Last updated on July 31st, 2025

Does Yodeck support connecting through an HTTP Proxy?

Last updated on July 31st, 2025

Reset all Settings on your Yodeck Player

Last updated on July 31st, 2025

What are the Yodeck Player specs?

Last updated on July 31st, 2025

What if Yodeck Player fails?

Last updated on July 31st, 2025

Software support for Raspberry Pi 5

Last updated on July 31st, 2025

How to Turn your TV On and Off

Last updated on July 31st, 2025

Does the Yodeck player support Power over Ethernet (PoE)?

Last updated on July 31st, 2025

Introducing Yodeck’s REST API: Seamless Integration for Your Digital Signage Needs

Last updated on July 31st, 2025

How to use the Takeover Feature

Last updated on July 31st, 2025

When will my Yodeck player be here?

Last updated on July 31st, 2025

How do you factory reset the Yodeck device/player?

Last updated on July 31st, 2025

How to make your Yodeck account secure

Last updated on July 31st, 2025

Which OS are the Yodeck Players (Raspberry Pi4) are running?

Last updated on July 31st, 2025

If I purchase a Yodeck player and try the service but decide it’s not for me, can I return the player for a full refund? If so, how long do I have to make the return?

Last updated on July 31st, 2025

How can I schedule a demo call?

Last updated on July 31st, 2025

Multicurrency

Last updated on July 31st, 2025

Pricing Plans & Screens

Last updated on July 31st, 2025

File size limitation on the Yodeck portal

Last updated on July 31st, 2025

Do you support an 8K resolution?

Last updated on July 31st, 2025

Volume Discounts

Last updated on July 31st, 2025

Introducing Yodeck’s REST API: Seamless Integration for Your Digital Signage Needs

Last updated on August 21st, 2024

How to display Euro 2024 stats on your TV screen

Last updated on June 20th, 2024

Scheduled Maintenance

Last updated on August 2nd, 2023

Step-by-Step Troubleshooting Guide

Last updated on May 10th, 2021

Help & Troubleshooting FAQs

Last updated on January 22nd, 2021

Configure RTC DS3231

Last updated on January 22nd, 2021

Troubleshooting

Last updated on January 22nd, 2021

Issues with Logging into Yodeck Portal

Last updated on December 7th, 2020

How to configure the Yodeck player with an Argon ONE case

Last updated on November 28th, 2019

How Content Transitions Work

Last updated on December 9th, 2016