HOME Yodeck User Manual Help & Troubleshooting What is the current discount for 2025 black friday? Last updated on November 20th, 2025 How Do I Choose Between the 1GB and 4GB Yodeck Players, and How Do I Upgrade? Last updated on November 7th, 2025 How secure is Yodeck? Last updated on July 31st, 2025 How to quickly assign content to your Yodeck Player Last updated on November 20th, 2025 How will I get charged for my service renewal? Last updated on July 31st, 2025 Why do I lose my 1st Free screen when I upgrade my subscription? Last updated on July 31st, 2025 What are the supported browsers for the Yodeck Portal? Last updated on July 31st, 2025 Do you provide SSO(SAML) authentication? Last updated on July 31st, 2025 How can I enable 2FA on my account? Last updated on July 31st, 2025 Do you support emergency alerts? Last updated on July 31st, 2025 Do you support non-profit organizations (NPO)? Last updated on July 31st, 2025 Does your players support portrait mode? Last updated on July 31st, 2025 Do you support Samsung Tizen Players? Last updated on July 31st, 2025 My organization is tax-exempt. How do I get my tax exemption form? Last updated on July 31st, 2025 Do you support Google Chromecast? Last updated on July 31st, 2025 Does the Yodeck software image work on the Pi 400? Last updated on July 31st, 2025 What are the requirements for using Yodeck? Last updated on July 31st, 2025 Does Yodeck work offline? Last updated on July 31st, 2025 How can I upload a custom font? Last updated on July 31st, 2025 I accidentally deleted my screen. Do you know what I can do? Last updated on July 31st, 2025 How do I change the account ownership to another user? Last updated on July 31st, 2025 What does Yodeck allow me to show on my screens? Last updated on July 31st, 2025 When will my players be shipped? Last updated on November 24th, 2025 Are there any limits placed on Yodeck usage? Last updated on July 31st, 2025 Do you provide TV sets or installation services? Last updated on July 31st, 2025 What type of Service Level Agreement (SLA) do you provide? Last updated on July 31st, 2025 Why use Yodeck and not my TV’s USB media player feature or my Smart TV? Last updated on July 31st, 2025 How many screens does Yodeck support per account? Last updated on July 31st, 2025 Do you support LG webOS Players? Last updated on July 31st, 2025 How do I add background audio? Last updated on July 31st, 2025 Does Yodeck support monitors mounted vertically? Last updated on July 31st, 2025 Which Raspberry Pi does Yodeck support? Last updated on July 31st, 2025 Yodeck Manual Configuration Guide for Raspberry Pi Last updated on July 31st, 2025 How do I change the TV’s HDMI source? Last updated on July 31st, 2025 Is there a bandwidth limit for media uploaded or downloaded on Yodeck? Last updated on July 31st, 2025 What about Internet outages? What will happen to my players? Last updated on July 31st, 2025 Do you support LED board screens and billboards? Last updated on July 31st, 2025 Is the Yodeck service manageable through a mobile phone? Do you provide an app? Last updated on July 31st, 2025 Bypassing Video Re-encoding (As-Is Upload) Last updated on July 31st, 2025 How does Yodeck support powering monitors and TVs on and off? Last updated on July 31st, 2025 Can I have root/SSH access to the Yodeck Player? Last updated on July 31st, 2025 Why do Yodeck Players download everything locally? Last updated on July 31st, 2025 Does Yodeck support monitors of all sizes? Last updated on July 31st, 2025 How much bandwidth does Yodeck use? Last updated on July 31st, 2025 Can I use Yodeck for my customers without being a Reseller? Last updated on July 31st, 2025 What TVs or monitors does Yodeck support? Last updated on July 31st, 2025 Does Yodeck support outdoor LED billboards? Last updated on July 31st, 2025 What hardware players does Yodeck support for playback? Last updated on July 31st, 2025 How to reflash your Yodeck player Last updated on July 31st, 2025 What will happen if I cancel my subscription? Last updated on July 31st, 2025 What happens if a charge for my subscription fails? Last updated on July 31st, 2025 What happens if I want to reduce my active screens/players? Last updated on July 31st, 2025 How is Yodeck priced? Last updated on July 31st, 2025 Do I have access to my account if SSO authenticator is down? Last updated on July 31st, 2025 Do you have an on-premise solution? Last updated on July 31st, 2025 I have a restricted network. Which ports do I need to whitelist for the Yodeck players? Last updated on July 31st, 2025 I bought the players from you. How do I pre-configure them with WiFi credentials? Last updated on July 31st, 2025 How do I preview what’s displayed on the TV before pushing the content? Last updated on July 31st, 2025 How do I create a digital signage player? Last updated on July 31st, 2025 How can I test-drive Yodeck without buying a Yodeck Player or Raspberry Pi? Last updated on July 31st, 2025 What about Customer Support? Last updated on November 20th, 2025 Can I use an HDMI-to-VGA adapter for VGA monitors? Last updated on July 31st, 2025 Does Yodeck support connecting through an HTTP Proxy? Last updated on July 31st, 2025 Reset all Settings on your Yodeck Player Last updated on July 31st, 2025 What are the Yodeck Player specs? Last updated on July 31st, 2025 What if Yodeck Player fails? Last updated on July 31st, 2025 Software support for Raspberry Pi 5 Last updated on July 31st, 2025 How to Turn your TV On and Off Last updated on July 31st, 2025 Does the Yodeck player support Power over Ethernet (PoE)? Last updated on July 31st, 2025 Introducing Yodeck’s REST API: Seamless Integration for Your Digital Signage Needs Last updated on July 31st, 2025 How to use the Takeover Feature Last updated on July 31st, 2025 When will my Yodeck player be here? Last updated on July 31st, 2025 How do you factory reset the Yodeck device/player? Last updated on July 31st, 2025 How to make your Yodeck account secure Last updated on July 31st, 2025 Which OS are the Yodeck Players (Raspberry Pi4) are running? Last updated on July 31st, 2025 If I purchase a Yodeck player and try the service but decide it’s not for me, can I return the player for a full refund? If so, how long do I have to make the return? Last updated on July 31st, 2025 How can I schedule a demo call? Last updated on July 31st, 2025 Multicurrency Last updated on November 24th, 2025 Pricing Plans & Screens Last updated on July 31st, 2025 File size limitation on the Yodeck portal Last updated on July 31st, 2025 Do you support an 8K resolution? Last updated on July 31st, 2025 Volume Discounts Last updated on July 31st, 2025 Introducing Yodeck’s REST API: Seamless Integration for Your Digital Signage Needs Last updated on August 21st, 2024 How to display Euro 2024 stats on your TV screen Last updated on June 20th, 2024 Scheduled Maintenance Last updated on August 2nd, 2023 Step-by-Step Troubleshooting Guide Last updated on May 10th, 2021 Help & Troubleshooting FAQs Last updated on October 23rd, 2025 Configure RTC DS3231 Last updated on January 22nd, 2021 Troubleshooting Last updated on January 22nd, 2021 Issues with Logging into Yodeck Portal Last updated on December 7th, 2020 How to configure the Yodeck player with an Argon ONE case Last updated on November 28th, 2019 How Content Transitions Work Last updated on December 9th, 2016