How do I change the account ownership to another user?

Account Ownership

Only the account owner can change another user’s account ownership. An Admin or any other user role cannot accomplish the procedure below.

If you want to change/transfer the account ownership to another user, please follow the steps below:

1. Log in as the Account Owner, e.g., “owner@yodeck.com”

2. Click at the top right of your screen and select the “My User Profile” option.

3. Change the email from “owner@yodeck.com” to “new_owner@yodeck.com” and click the “Save” button.

What happens if the new_owner is already a user under that account?

If the user “new_owner@yodeck.com” already exists as a user on that account, please follow the steps below:

1. Click at the top right of your screen and select the “Users” option.

2. Find the “new_owner@yodeck.com” user and delete it.

3. Click at the top right of your screen and select the “My User Profile” option.

4. Change the email from “owner@yodeck.com” to “new_owner@yodeck.com” and click the “Save” button.