Terms & Conditions: – New Screens Promo for Partners

Promo Period: 15/9 – 30/10

Offer at a Glance

1. Promo Offer Overview

Yodeck is offering a limited-time promotional package for new partners bringing 20 or more screens to Yodeck. The offer provides dedicated Solutions Engineering support to assist partners with onboarding and setting up their customers’ screens on the Yodeck platform.

New partners who are approved into the Yodeck Partner Program and register a minimum of 20 new screen licences during the Promo Period will receive:

• 15 hours of Solutions Engineering support to assist with the onboarding and setup.

By participating in this Promo Offer, you agree to be bound by these Terms & Conditions and any decision Yodeck may make regarding this Promo Offer at its sole discretion.

2. Promo Validity

The offer is valid for partner applications approved, and qualifying screen registrations made, between 15/9 and 30/10 (the “Promo Period”). Applications or registrations outside this period will not receive the offer.

3. Eligibility

Available to Yodeck partners (“Eligible Partners”) who:

Screens already active on a Yodeck account, whether under a direct subscription or under another partner, do not count towards the 20-screen minimum. Only screens that are new licences to Yodeck count.

For the purposes of this Promo Offer, “Yodeck Players” means only Raspberry Pi hardware devices supplied directly by Yodeck, and does not include any other computer or hardware device operating on Yodeck’s software.

Partner status and service provision remain subject to the Yodeck Partner Agreement and the Yodeck Terms of Service at https://www.yodeck.com/terms-of-service/.

For the purposes of these Terms, a “new partner” means an entity that is approved into the Yodeck Partner Program during the Promo Period and that was not party to a Reseller or White Label agreement with Yodeck before the start of the Promo Period.

New screens must be registered through the Partner Admin Dashboard by way of Order Forms accepted by Yodeck, and remain subject to Yodeck’s acceptance and credit requirements. Only screens that are the subject of Order Forms accepted by Yodeck count towards the 20-screen minimum.

4. Solutions Engineering Support

Eligible Partners will receive dedicated Solutions Engineering support hours to assist with onboarding and deploying screens on:

Hours are not interchangeable between the two categories unless Yodeck agrees otherwise in writing.

Support hours must be scheduled through Yodeck’s designated process and depend on the availability of Yodeck’s Solutions Engineering team. Meetings cancelled with less than 24 hours’ notice, and meetings the partner does not attend, count against the allocated hours.

In case of unused hours, these hours expire two months after the claim date and cannot be carried over, transferred, or redeemed for cash or credit.

For the avoidance of doubt, these Solutions Engineering support hours are a one-off onboarding benefit that is separate from, and additional to, Yodeck’s Second Level Support obligations under the Yodeck Partner Agreement, and do not reduce or replace the Partner’s First Line Support obligations to its Clients under that Partner Agreement.

5. Claim Date and Screen Verification

The claim date is the date on which Yodeck confirms in writing that the partner has been approved into the Partner Program and has registered the 20-screen minimum. The two-month validity period runs from that date.

Yodeck verifies the registered screen count at the point of approval. Where the registered screens are not activated on the partner’s account within the validity period, Yodeck may withdraw any remaining unused hours. Hours already delivered are not invoiced retrospectively.

6. Usage Limitations

The offer covers transition and onboarding support only. It does not include custom development, hardware, third-party licences, content creation, on-site work, or support for platforms Yodeck does not list as compatible.

This offer is limited to one per partner organisation, and cannot be combined with any other promotion, discount, or offer unless explicitly stated otherwise. The offer has no cash value and cannot be transferred or resold.

The offer applies exclusively to screens registered as part of this promotional application.

7. Additional Terms

These Terms supplement and are subject to the Yodeck Partner Agreement (Reseller or White Label, as applicable) and the Yodeck Terms of Service at https://www.yodeck.com/terms-of-service/. In the event of any conflict between these Terms and the Yodeck Partner Agreement, the Yodeck Partner Agreement prevails.

8. No Entitlement and No Liability

Participation in the Promo Offer is voluntary and discretionary and does not create any right, entitlement, or obligation on the part of Yodeck unless and until a qualifying partner application is accepted by Yodeck. Yodeck reserves the right to modify, suspend, cancel, or terminate the Promo Offer or these Terms at any time and for any reason it deems necessary, acting in its sole and absolute discretion and without prior notice to, or the consent of, any participant, applicant, prospect, partner, or other person. To the maximum extent permitted by applicable law, Yodeck shall have no liability of any kind, whether in contract, tort, or otherwise, to any participant, applicant, prospect, partner, or other person arising out of or in connection with the Promo Offer or its modification, suspension, cancellation, or termination, including for any claim or any loss, cost, damage, or expense incurred in reliance on the Promo Offer. Any such modification, suspension, cancellation, or termination applies prospectively only and does not affect the benefits already granted to an Eligible Partner whose qualifying application has been accepted by Yodeck.